We know booking hair services comes with lots of questions, so we’ve created this FAQ to make things simple. Here you’ll find everything you need to know before your appointment — from booking and deposits to hair prep, Boho curls, payments, and salon policies.

If you still have questions after reading, feel free to text or call us during our business hours — we’re happy to help!

📞 General Contact & Booking

  • A: We respond to texts between 9:00 AM and 9:00 PM.

  • A: Phone calls are accepted between 9:00 AM and 9:00 PM.

  • A: Call The Braiding Bar directly at 779-248-2639.

  • A: Schedule a WAITLIST appointment.

  • A: No, waitlist appointments are free of charge.

  • A: We may reach out days or weeks ahead, depending on availability.

📅 Booking & Scheduling Policies

  • A: Appointments can be booked directly on our website under “Book Now.” Please read the full disclosure before booking.

  • A: Yes. For same-day or squeeze-in requests, please call 779-248-2639.

  • A: Please book a WAITLIST appointment. It’s free and the fastest way to secure an opening (faster than texting).

  • A: No. Appointment durations are estimates. Every braider moves at a different speed, and timing will vary based on the size and length of your hair. Beauty will not be rushed!

💇‍♀️ Services & Styles

  • A: We offer box braids, knotless braids, feed-in braids, Senegalese twists, faux locs, Boho curls, and more. If you have a style in mind, feel free to bring a photo for reference.

  • A: No — we provide high-quality braiding hair.

  • A: Yes, you can request 2 braiders for a $100 upcharge.

  • A: Yes — Boho curls can be added to select braid styles. Please check our recommendations tab for details and photos.

🛠 Salon Amenities & Extras

  • A: Yes, free Wi-Fi is available.

  • A: Yes, but it only accepts dollars and coins.

💵 Payments, Deposits & Fraud Prevention

  • A: Paying your deposit means you agree to and understand all salon policies. Failure to pay may result in an unofficial appointment.

  • A: No. Deposits are non-refundable. Please only book if you are sure about your appointment.

  • A: Deposits must be paid online, but the remainder of your balance can be paid in cash at the salon.

  • A: To prevent fraudulent charge-backs, clients are required to upload a valid government-issued ID at booking.

    • This is confidential and will only be used in the case of a fraudulent charge-back.

    • You may cover your address if preferred.

    • By booking, you are waiving the right to dispute any false charge-backs associated with The Braiding Bar (TBB).

📝 Policies & Client Prep

  • A: Yes, hair must be clean, detangled, and product-free before arriving. Please arrive with your hair in its natural state, blown out if required for your chosen style.

  • A: Arriving more than 15 minutes late may result in rescheduling or forfeiting your deposit.

  • A: Cancellations result in forfeiture of your deposit.